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If you notice your place/accommodation isn’t as described (whether at check-in or mid-stay), Airbnb wants you to contact your host first.

Sometimes Airbnb offers a money back refund if a serious local outbreak occurs (like the Australian bushfires of 2019-20), even if bookings are past their non-refundable stage.Ĭan I Cancel A Stay After I’ve Checked In? To learn more about what’s covered within these five categories, click here.īad experiences or obstacles you experience due to personal reasons (like getting sick) or transportation disruptions (like cancelled flights) are also not included as extenuating circumstances. For example, “natural disasters” doesn’t cover bookings made in destinations known to have an annual hurricane season during that specific time of year, or if a lockdown occurs but a public notice was given before you booked. For today’s deals, click here.Īirbnb’s Extenuating Circumstances Policy ExplainedĪs travelers, sometimes we’re forced to cancel plans due to things out of our control.Īirbnb’s Extenuating Circumstances Policy overrides any other cancellation policy and, according to Airbnb, it “explains how cancellations are handled when unforeseen events beyond your control arise after booking and make it impractical or illegal to complete your reservation”.Īirbnb’s Extenuating Circumstances Policy covers the following:Ĭhanges to government travel requirementsĪirbnb provides guidelines for what is and isn’t covered within these categories.

* is the best alternative to Airbnb for apartment and house rentals. Hosts can offer a non-refundable price, which means you can book their place at a discount (like 10% off) as a tradeoff for that booking being non-refundable.įor Airbnb’s cancellation policy terms and conditions, click here.Īirbnb’s different cancellation policies include: Hosts choose their own cancellation policy (flexible, moderate, strict) for short-term stays (27 days or fewer) and Airbnb enforces a standard cancellation policy on all long-term stays (28 days or longer).

To read Airbnb’s full refund policy guidelines, click here. As a guest, your ability to get a refund on a cancelled booking depends on your host’s cancellation policy and whether you cancel your booking during or after the penalty-free grace period.